Lance Caffrey

Stanhope, NJ

March 13, 2025

The PDQ Restoration team arrived at the Stanhope, NJ property within hours and immediately conducted a thorough Fire Damage Assessment. After documenting all visible damage, we began the Smoke Damage Cleanup process by removing soot from the kitchen, hallways, and all affected surfaces using HEPA vacuums, chemical sponges, and dry-cleaning techniques. Due to the extensive smoke saturation, we deployed hydroxyl generators throughout the home—advanced equipment designed to safely neutralize smoke odors without displacing the homeowner during the restoration. This step was essential in eliminating the persistent smell of fire and ensuring clean, breathable air. Our crew also performed Soot Removal from walls, ceilings, and furniture, paying special attention to high-touch surfaces and ventilation systems. All affected areas were cleaned and sanitized using industry-grade fire restoration products. The HVAC system was inspected and cleaned to prevent re-contamination of clean areas, and thermal fogging was used alongside hydroxyl units to reach odor particles embedded in soft materials. Throughout the process, PDQ Restoration coordinated with Karen’s insurance provider to support her claim and reduce out-of-pocket costs. In less than a week, Karen’s home in Stanhope, NJ was fully deodorized, sanitized, and restored to pre-loss condition. The Fire and Water Damage Repair process was smooth and stress-free, thanks to PDQ’s expert handling of both visible and invisible fire-related damage. Residents in Stanhope, NJ can trust PDQ Restoration to respond quickly and thoroughly to kitchen fires, smoke damage, and odor emergencies with solutions like hydroxyl technology and top-tier customer care.

Chester, NJ

March 6, 2025

PDQ Restoration arrived promptly in Chester, NJ and performed a detailed inspection using thermal imaging to detect hidden moisture. The team identified a pinhole leak in a small copper pipe behind the wall—a leak that had likely been active for weeks. The wall cavity was wet and damp, with humidity levels elevated beyond safe limits. After isolating the leak and shutting off the water supply, the team carefully removed damaged drywall and molding to expose the full extent of the issue. Once the wet materials were removed, PDQ deployed high-powered air movers and dehumidifiers to dry out the area. Moisture readings were taken daily to ensure that no damp pockets remained inside the wall. Antimicrobial treatments were applied to prevent mold growth, and the surrounding surfaces were cleaned and sanitized. After full drying was confirmed, PDQ coordinated repairs to replace the cracked molding and restore the affected section of the wall to its original condition. By the end of the project, Ethan’s home in Chester, NJ was dry, clean, and looking as good as new. The hidden leak had been properly addressed, and the risk of future moisture issues was eliminated. Thanks to PDQ’s expert care and quick response, another Chester, NJ homeowner was able to breathe easy knowing their property was protected from long-term water damage.

Morris Plains, NJ

February 21, 2025

Our team arrived quickly and conducted a full moisture assessment to determine the extent of the damage. We immediately began extracting standing water from the bathroom while placing containment barriers to protect unaffected areas. The living room ceiling, which had absorbed significant moisture, required partial demolition to prevent future mold growth and ensure safety. Industrial-strength air movers and dehumidifiers were strategically placed to accelerate drying throughout both levels of the home. To fully restore the affected areas, we removed damaged drywall and insulation, replacing them once moisture readings confirmed the structure was completely dry. Antimicrobial treatments were applied to all exposed surfaces to prevent mold growth. We also used HEPA air scrubbers to eliminate excess humidity and improve indoor air quality. Once the drying process was complete, we worked with Samantha’s insurance provider to help streamline the claims process for repairs. Within a few days, PDQ Restoration successfully dried and restored Samantha’s home in Morris Plains, NJ, preventing long-term damage and ensuring a safe, clean environment. Thanks to our swift response and expert mitigation techniques, she was able to move forward with repairs, knowing her home was fully protected from further water damage.

Flanders, NJ

January 11, 2025

The PDQ Restoration team arrived quickly at Jennifer’s Flanders, NJ home and began with a comprehensive inspection to assess the extent of the damage. Using advanced moisture detection tools, they identified water that had seeped beneath the tiles and into the subfloor. The team first repaired the leaking fridge hose to stop the water at its source. Damaged tiles and sections of the subfloor were carefully removed to ensure proper access for drying and restoration. Industrial-grade air movers and dehumidifiers were strategically placed throughout the kitchen to dry the affected areas thoroughly. To prevent mold and bacteria growth, the team applied antimicrobial treatments to the subfloor and exposed surfaces. Additional moisture readings were conducted regularly to confirm that the area was completely dry before moving forward with restoration. Over four days, PDQ Restoration worked diligently to restore Jennifer’s kitchen in Flanders, NJ. They assisted her in navigating the insurance claims process, ensuring she received coverage for the repairs. By the end of the project, her kitchen was fully restored, with new tiles installed and a safe, dry environment reestablished. Jennifer was able to enjoy her kitchen again with peace of mind, knowing the issue had been resolved professionally and thoroughly.

Madison, NJ

January 7, 2025

Upon arrival, the PDQ Restoration team conducted a meticulous inspection of the affected bathroom to assess the full extent of the sewage intrusion. They promptly began the cleanup process by safely removing contaminated materials and using high-efficiency pumps to extract the standing sewage water, minimizing further spread. To ensure thorough drying, industrial-grade dehumidifiers and air movers were strategically placed throughout the space, targeting both visible and hidden moisture pockets. Understanding the dangers of mold and bacterial growth, the team applied specialized antimicrobial treatments to all impacted surfaces, effectively sanitizing the area and preventing future contamination. They also performed detailed inspections to identify and address any underlying issues that could lead to recurring backups. Throughout the restoration process, regular moisture readings were taken to confirm that the bathroom was completely dry and free from residual dampness. Over the course of three days, PDQ Restoration worked diligently to restore Kenneth’s bathroom to a safe and pristine condition. Coordination with Kenneth’s insurance provider ensured that most of the restoration costs were covered, leaving him responsible only for the deductible. Thanks to PDQ’s swift and professional response, Kenneth’s home in Madison, NJ, was returned to a clean, healthy, and fully functional state, allowing him to resume his daily routine without any lingering concerns about sewage damage.

Boonton, NJ

September 13, 2024

Upon arriving at Logan’s home in Boonton, PDQ Restoration's technicians quickly assessed the extent of the flooding. The team used specialized water extraction equipment to remove the multiple inches of standing water from the basement. High-powered fans and dehumidifiers were then placed throughout the basement to thoroughly dry the area and reduce humidity levels. This comprehensive response was critical in restoring Logan’s basement, preventing further damage, and ensuring a dry and safe living environment.

Stanhope, NJ

August 16, 2024

Upon arriving at Ben’s home in Stanhope, PDQ Restoration's technicians promptly assessed the extent of the water damage and mold growth. They began by addressing the wet insulation, carefully removing the affected materials to prevent further mold spread. To ensure the space was thoroughly dried and to eliminate mold spores, high-efficiency fans and dehumidifiers were deployed to lower humidity levels. Additionally, a hydroxyl generator was used to effectively deodorize and sanitize the air, targeting the mold and neutralizing any lingering odors. This comprehensive approach was essential in restoring Ben's home to a safe condition, mitigating the mold issue, and preventing future growth.

Livingston, NJ

August 10, 2024

Upon arriving at Harrison’s home in Livingston, PDQ Restoration's technicians quickly assessed the extent of the water damage and began by addressing the source of the leak. They carefully removed the damaged sections of the living room ceiling to access the wet insulation and affected areas. Using specialized equipment, the team extracted excess moisture and set up fans and dehumidifiers to reduce the humidity levels and thoroughly dry the space. This targeted approach was essential to prevent further damage, eliminate the risk of mold growth, and restore the integrity of the living room ceiling for Harrison and his family.

Randolph, NJ

July 28, 2024

When PDQ arrived at the house in Randolph, NJ the first thing to do was place equipment on all floors of the house. This included dehumidifiers, HEPA air filter, and hydroxyl machines. These began to deodorize and remove the soot particles from the air. Afterwards the demolition of the affected structure began and the cleaning of the soot off the rest of the house as well. Then all textiles were sent to a cleaning company as well.

Pompton Plains, NJ

July 12, 2024

When PDQ Restoration arrived at her home in Pompton Plains the first step was to sanitize and extract all water / feces. After all water was extracted all the content team came to remove all belongings from the basement, sanitize them, and organize them for storage. Afterwards PDQ make sure to place fans, dehumidifiers, and HEPA air filters to bring the humidity down to being the drying process. Finally PDQ came to check daily that the basement was drying and then removed the equipment once the dry standard was confirmed to have been met.

Mendham, NJ

March 19, 2024

Upon receiving Sophia B.'s call from Mendham, NJ, PDQ Restoration responded promptly with a specialized team trained in smoke damage restoration. Our first priority was to conduct a thorough assessment to determine the scope of smoke damage and identify all affected areas. We initiated immediate ventilation to clear out residual smoke and improve air quality. Using advanced cleaning techniques, including dry cleaning methods and specialized equipment for soot removal, we meticulously cleaned surfaces and contents affected by smoke residues. Additionally, we employed "hydroxyl" generators to neutralize odors at the molecular level, ensuring that Sophia's basement was free from smoke odor. Throughout the restoration process, we maintained open communication with Sophia, providing updates on our progress and ensuring her satisfaction with the restored environment.

Montville, NJ

March 12, 2024

Upon receiving Aria P.'s call from Montville, NJ, PDQ Restoration immediately dispatched a specialized team equipped to handle water damage and mold remediation. Our first step was to assess the extent of water damage, including moisture detection behind walls and under flooring. We swiftly addressed the leaky pipe issue, stopping further water intrusion. Using advanced drying equipment such as dehumidifiers and air movers, we thoroughly dried the affected areas to prevent mold growth. Our certified technicians then performed mold remediation using industry-standard protocols, including containment, HEPA vacuuming, and application of antimicrobial agents. Throughout the restoration process, we maintained open communication with Aria, ensuring she was informed about progress and satisfied with the results of our comprehensive restoration efforts.

Mount Olive, NJ

March 11, 2024

Upon receiving William W.'s distress call from Mount Olive, NJ, PDQ Restoration mobilized an expert team specialized in fire damage restoration. We conducted a thorough assessment of the fire-affected areas, focusing on structural damage, soot deposits, and smoke odor penetration. Using state-of-the-art equipment and industry-approved techniques, we meticulously cleaned and sanitized the entire basement to remove soot particles and eliminate smoke odors. Our team also implemented air purification methods to enhance indoor air quality and prevent secondary damage. Throughout the restoration process, we maintained open communication with William, providing updates and ensuring his satisfaction with our services. PDQ Restoration's prompt and comprehensive actions restored the safety and comfort of William's home, allowing him to recover from the devastating electrical fire incident.

Pequannock, NJ

March 6, 2024

Upon receiving Harper W.'s call, PDQ Restoration promptly dispatched a team of water damage restoration experts to Pequannock, NJ. Our first step was to assess the extent of the water damage and devise a comprehensive restoration plan. We began by extracting standing water from all affected areas, including the basement. Next, we thoroughly dried the premises using industrial-grade dehumidifiers and air movers to prevent mold growth. We also conducted thorough cleaning and disinfection to ensure the property was safe and habitable. Our swift and effective solutions restored Harper's home to its pre-damage condition, providing her with peace of mind.

Riverdale, NJ

March 4, 2024

Upon arriving at Caleb L.'s home in Riverdale, NJ, we conducted a comprehensive assessment of the fire damage. Our team utilized specialized equipment to remove soot from all affected surfaces, including walls, ceilings, and furniture. We deployed hydroxyl generators to eliminate the persistent smoke odor and improve air quality. Additionally, we cleaned and sanitized the HVAC system to prevent the spread of soot particles. Our thorough approach ensured that Caleb's home was restored to a safe, clean, and odor-free environment.

Chatham, NJ

February 20, 2024

Upon receiving Oliver Q.'s call from Chatham, NJ, PDQ Restoration promptly dispatched our certified team to assess the fire and smoke damage. We began by conducting a detailed inspection to evaluate the extent of fire damage and smoke residue. Our team then employed specialized techniques to clean and restore all affected areas, including the laundry room and adjoining spaces, to eliminate soot and smoke odors. Additionally, we utilized advanced "hydroxyl" technology to neutralize odors permanently and improve indoor air quality. Our comprehensive restoration efforts ensured that Oliver's home in Chatham was returned to its pre-loss condition safely and efficiently.

Morris Plains, NJ

February 7, 2024

Upon receiving Grayson P.'s call from Morris Plains, NJ, PDQ Restoration promptly dispatched a team to assess the water damage situation. We began by shutting off the water supply to prevent further leakage. Our certified technicians then utilized advanced water extraction equipment to remove standing water and moisture from the affected areas. We thoroughly dried the wet carpet and walls using high-capacity dehumidifiers and air movers to prevent mold growth. Additionally, we applied antimicrobial treatments to disinfect and deodorize the basement, ensuring a safe and clean environment. Finally, we conducted a comprehensive inspection to confirm the restoration was complete, providing Grayson with peace of mind and a fully restored basement.

Madison, NJ

January 1, 2024

PDQ came to the scene and documented the source along with all affected rooms and areas. Destroyed contents was boxed and removed. Other contents was cleaned in place and boxed and moved into one room. A professional cleaning team cleaned and disinfected all surfaces leaving no trace of soot behind. A hydroxyl was placed to get rid of the sooty odor that was originally present.

Chatham, NJ

November 9, 2023

PDQ came in with two technicians and setup containment as needed in the basement. Water was extracted from the carpets and carpets were disengaged at the ends to allow fans to blow and dry from underneath it. All surfaces were sanitized and antimicrobial was sprayed down. The proper drying equipment was setup such as fans and dehumidifiers. At the end another cleaning was performed, equipment was removed, and containment was cleaned up.

Lake Hopatcong, NJ

September 21, 2023

PDQ first made sure a new sump pump was installed. All water was extracted and taken care of. Drying chambers were set up throughout the basement to make sure moisture levels went down. Dehumidifiers were placed to bring down the humidity.

Parsippany, NJ

September 15, 2023

PDQ responded within an hour and arrived at the scene. Immediate action was taken on the mold by cutting out any and all spots with the mold. Surrounding walls were damp so fans were placed to bring down moisture levels.

Wayne, NJ

September 12, 2023

Removed Cork Flooring under toilet in basement bathroom which was flooded by sewage spill. PDQ removed the Pergo flooring in the finished part of the basement. and made two-foot flood cuts in walls affected by sewage spill and mold all throughout the basement. A four-day dry-out period was needed. antimicrobial and air scrubbers were put into use.

Jefferson, NJ

September 7, 2023

PDQ came in with a professional team and began the dry-out process. The first order of business was to extract any and all standing water. A drying chamber was set up in the kitchen along with fans and dehumidifiers.

Millburn, NJ

August 18, 2023

PDQ removed all standing water at the home in Millburn, New Jersey. This was a difficult task, as water kept recollecting in the area of the sump pump pit. We removed a rug that was damaged. We sprayed the area with micro-ban over a 25sq ft area. PDQ then set up drying equipment.

Landing, NJ

December 21, 2022

When we arrived at the home in Landing, NJ, we assessed the damage. We packed up all the unaffected contents and moved them to an unaffected area for storage. The customer was in a hurry to get the job completed before family would be in town for Christmas, thankfully we completed the job in just 4 days. We removed the sewage and all damaged material. We dried out the area, used humidifiers, and air scrubbers. We also had an ozone generator and hydroxyl generator set up to remove odor and airborne particles. The customer was thrilled, that we could work with and bill their insurance company, USAA directly. He did not have to pay out-of-pocket for more than his deductible.

Morristown, NJ

December 19, 2022

The homeowner from Morristown, New Jersey was extremely grateful for the urgency PDQ Restoration provided after arriving less than an hour after they called. We thoroughly assessed the damages with the homeowners and discussed, in detail our plan of action. Our Team was able to start immediately. Our IICRC-certified technicians set up high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin drying their finished basement. We packed up their unaffected content and moved it to a dry area of their home. We sealed off the affected area, covered to protect their unaffected furniture. We removed all the affected materials. We visited their home each day to look after the drying process. The Client was happy that it only took 4 days for their basement to dry-out. The Client was pleased that we could work with their insurance, Travelers Insurance directly.

Landing, NJ

December 8, 2022

Our Team arrived at the home in Landing, New Jersey within 60 minutes to assess the damages along with the Homeowners. They discussed the plan of remediation. The clients were pleased to learn we could work with their insurance company, Philadelphia Contributionship, directly. Our IICRC-certified technicians started immediately by setting up high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin the drying process. They packed up their unaffected content and moved it to a dry area of their home. They removed, bagged and disposed of affected materials. We visited their home each day to look after the drying process. The Client was happy that it only took 4 days for their house to dry-out.

Randolph, NJ

December 1, 2022

When our Team arrived to the home in Randolph, New Jersey, they assessed the damages along with the Homeowners. They discussed in details the plan of remediation. The Homeowner's were pleased to learn we could work and bill their insurance company, Encompass, directly. Our IICRC-certified technicians started immediately by cleaning up the sewage and setting up high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin drying and cleaning the home. They sealed off the affected area, bagged and removed all affected materials. The team replaced all air filters in the HVAC systems and scheduled HVAC air duct cleaning and sanitation for sewage and odor. We visited their home each day to look after the drying process. The Homeowners were happy that it only took 4 days for their house to dry-out.

Randolph, NJ

November 21, 2022

PDQ moved out all personal items that were in the way, protected their furniture with plastic covering, and closed off rooms to prevent debris from spreading throughout the house and basement at the home in Randolph, New Jersey. Air scrubbers were set up to filter the air, as the affected dry wall and flooring was removed. Air movers and dehumidifiers were run until the space was fully dry.

Landing, NJ

November 18, 2022

We inspected the damage with the homeowner in Landing, New Jersey. We took moisture readings, and determined the best solution to remediate the damage within the two rooms. We sealed off the affected area. We set up humidifiers, air filters and air movers. We assessed for mold damage, cutting out the affected materials, bagging and removing from the premise. The house was dry in 5 days! The homeowner was pleased that we could work with their insurance company, NJM Insurance, direct.

Mount Olive, NJ

July 11, 2022

The PDQ team answered the service call within 3 hours of being notified on a Sunday afternoon. PDQ cleaned up all of the standing water at the home in Mount Olive, New Jersey. PDQ lifted up the carpets in the finished basement and placed dehumidifiers and fans to soak up all the excess moisture within the air, walls and flooring. PDQ completed all steps for proper mold remediation within the three areas of the lower level. PDQ replaced the pipe that burst from the water heater.

Boonton, NJ

May 31, 2022

Our Team went out to the home in Boonton, New Jersey and assessed the water damage with the Homeowners. They explained to the HO the remediation process. Our Team started immediately by setting up 2 dehumidifiers and an air scrubber. They removed and disposed of the affected material. They applied an antimicrobial solution to the affected areas. It took 5 days for the basement to completely dry out.

Washington, NJ

May 12, 2022

When we arrived at the home in Washington, New Jersey, we noticed the base cabinet which holds the kitchen sink was rotten on the bottom. The sink faucet was faulty and there was a slow drip in the back of the cabinet. The Homeowner wanted us to try to save the face of the cabinets (which we were able to). The flooring in front of the cabinet was dry. In the basement the sheathing subfloor was wet beneath the cabinet above. The Team begin by setting up containment in the basement as well as one in the kitchen. A dehumidifier, air scrubber and a fan were put in the containment of the basement to begin dry out from underneath the kitchen. A dehumidifier and air scrubber were also placed in the kitchen to start stabilizing. They removed the insulation in the affected area of the basement. Contents in the basement were moved to clear way for containment. The Team removed the affected areas, including cabinets. They had to cut out a small portion of the subfloor, due to rotting. They removed some drywall from the back-wall due to mold. The cabinet next to the affected had some residual mold but no rot. The Team scrubbed and sterilized the affected areas clean. They monitored the areas until dry standards were met. The Homeowner was pleased we could work with their insurance, State Farm, directly.

Rockaway, NJ

March 18, 2022

The PDQ team arrived to the home in Rockaway, New Jersey within 45 minutes of the call where they first assessed the damages and discussed the plan for remediation with the homeowners. The Project Managers started by packing up the unaffected items around the impacted area and moved all of it to the POD which was located on their property. Our IICRC-certified technicians started immediately by setting up the drying equipment; high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin the drying process. They then removed, bagged and disposed of all affected materials. We came back to the house every day until there was no sign of moisture within the air and the walls and the homeowners were pleased when they found out that we could deal with their insurance provider on their behalf.