Job completed for Olivia U. - Tenafly, NJ - Water Damage

Completion date: March 13, 2025

Location: Tenafly, NJ

Why did the customer contact us?

Olivia contacted PDQ Restoration after discovering a broken pipe had flooded the bedroom of her Tenafly, NJ home. The pipe, located inside the wall near the radiator, had cracked during a cold snap overnight. By morning, water had soaked into the carpet, padding, and drywall, and had started seeping into the closet and hallway. Olivia was especially worried about moisture getting trapped behind the walls and under the floor, creating the perfect conditions for mold. She needed fast, professional help—and she called PDQ Restoration right away.

Solutions provided:

Our team responded promptly to the Tenafly, NJ home and quickly shut off the water supply to prevent further flooding. Using moisture meters and thermal imaging, we conducted a thorough inspection of the bedroom and adjacent areas. The soaked carpet and padding were removed, and the wet drywall was cut out to expose the interior structure. We deployed commercial-grade dehumidifiers and high-velocity air movers to aggressively dry the entire room, targeting moisture in the wall cavities, subfloor, and framing.

To ensure a safe and healthy environment, PDQ Restoration treated all affected areas with antimicrobial agents to eliminate any risk of mold or bacterial growth. Olivia’s belongings were carefully moved and protected during the process, and we sanitized the entire room to restore it to a clean and livable condition. Daily moisture checks were performed to confirm that drying was progressing as expected. Meanwhile, our team worked directly with Olivia’s insurance provider to support her water damage claim.

By the end of the week, Olivia’s bedroom in Tenafly, NJ was completely dry, clean, and ready for repairs. Thanks to PDQ’s quick response and detailed care, a stressful situation was resolved quickly and professionally. Homeowners in Tenafly, NJ can trust PDQ Restoration to respond fast when pipe breaks cause flooding, moisture damage, and the threat of mold.

Team members on this project:

Chris Baresh