Job completed for Natalie H. - Wayne, NJ - Water Damage

Completion date: March 11, 2025

Location: Wayne, NJ

Why did the customer contact us?

Natalie contacted PDQ Restoration after a burst pipe in the ceiling flooded the living room of her Wayne, NJ home. The pipe gave way during a freezing winter night, sending water pouring through the ceiling and down the walls, soaking her hardwood floors, rugs, and furniture. By morning, the living room was covered in standing water, with visible dampness spreading into adjoining rooms. Concerned about long-term damage and mold growth, Natalie needed fast, expert help to get her home back to normal.

Solutions provided:

PDQ Restoration arrived at the Wayne, NJ residence within hours of her call. Our team quickly located and shut off the damaged pipe before beginning a detailed moisture inspection throughout the living room and nearby areas. Using high-powered water extraction equipment, we removed the standing water and began the drying process with industrial air movers and commercial-grade dehumidifiers. Moisture meters revealed elevated humidity levels behind walls and beneath the floorboards, so our team took extra care to target hidden damp areas that could lead to mold if left untreated.

To ensure a clean and healthy environment, we treated all affected surfaces with antimicrobial solutions and thoroughly sanitized the entire space. Baseboards and sections of drywall that were too wet to salvage were carefully removed, and all materials were documented for Natalie’s insurance claim. Our team provided daily updates and humidity checks to confirm that the drying process was on track, giving Natalie peace of mind during a stressful time.

In just a few days, Natalie’s living room in Wayne, NJ was completely dry, clean, and ready for repairs. PDQ Restoration worked directly with her insurance company, making sure her claim for water damage was processed smoothly and efficiently. Thanks to our rapid response and attention to detail, Natalie’s home in Wayne, NJ is once again a safe and comfortable space. Wayne, NJ residents can rely on PDQ Restoration when burst pipes cause unexpected flooding and moisture issues.

Team members on this project:

Chris Baresh, David Rebolledo