Job completed for Karen J. - Stanhope, NJ - Fire Damage

Completion date: March 13, 2025

Location: Stanhope, NJ

Why did the customer contact us?

Karen contacted PDQ Restoration after a cooking mishap in her Stanhope, NJ kitchen sparked a fire on the stovetop. Though the flames were quickly contained, thick smoke spread rapidly through the home, leaving behind a layer of soot and a strong, lingering odor in every room. The kitchen itself sustained moderate fire damage, but the bigger concern was the smoke infiltration that affected the walls, ceilings, and HVAC system throughout the house. Knowing this wasn’t something surface cleaning could fix, Karen called in the professionals for comprehensive Fire Damage Restoration.

Solutions provided:

The PDQ Restoration team arrived at the Stanhope, NJ property within hours and immediately conducted a thorough Fire Damage Assessment. After documenting all visible damage, we began the Smoke Damage Cleanup process by removing soot from the kitchen, hallways, and all affected surfaces using HEPA vacuums, chemical sponges, and dry-cleaning techniques. Due to the extensive smoke saturation, we deployed hydroxyl generators throughout the home—advanced equipment designed to safely neutralize smoke odors without displacing the homeowner during the restoration. This step was essential in eliminating the persistent smell of fire and ensuring clean, breathable air.

Our crew also performed Soot Removal from walls, ceilings, and furniture, paying special attention to high-touch surfaces and ventilation systems. All affected areas were cleaned and sanitized using industry-grade fire restoration products. The HVAC system was inspected and cleaned to prevent re-contamination of clean areas, and thermal fogging was used alongside hydroxyl units to reach odor particles embedded in soft materials. Throughout the process, PDQ Restoration coordinated with Karen’s insurance provider to support her claim and reduce out-of-pocket costs.

In less than a week, Karen’s home in Stanhope, NJ was fully deodorized, sanitized, and restored to pre-loss condition. The Fire and Water Damage Repair process was smooth and stress-free, thanks to PDQ’s expert handling of both visible and invisible fire-related damage. Residents in Stanhope, NJ can trust PDQ Restoration to respond quickly and thoroughly to kitchen fires, smoke damage, and odor emergencies with solutions like hydroxyl technology and top-tier customer care.

Team members on this project:

David Rebolledo, Lance Caffrey