Job completed for Stephanie K. - Short Hills, NJ - Water Damage

Completion date: March 15, 2025

Location: Short Hills, NJ

Why did the customer contact us?

Stephanie reached out to PDQ Restoration after discovering a slow leak from the furnace pipe in her finished basement in Short Hills, NJ. The pipe had been dripping behind a wall for days before signs of water damage appeared—peeling paint, a damp odor, and soft, swollen baseboards along the back corner of the basement. Alarmed by the moisture and worried about hidden water damage spreading behind the drywall, Stephanie contacted PDQ Restoration for immediate assistance.

Solutions provided:

The PDQ team responded quickly to the Short Hills, NJ home and began by thoroughly inspecting the area with thermal imaging and moisture detection equipment. We identified elevated humidity levels and wet spots extending several feet beyond the visibly affected wall. After isolating and shutting off the leaking furnace pipe, our crew removed water-damaged drywall and trim to expose the saturated structure beneath. High-powered air movers and dehumidifiers were placed throughout the basement to draw out trapped moisture and reduce humidity to safe levels.

To prevent mold and bacterial growth, the team treated all exposed areas with powerful antimicrobial agents. The finished basement was carefully cleaned and sanitized, including behind furniture and near HVAC vents where moisture had accumulated. We preserved as much of the finished space as possible while ensuring the damp materials were fully dried and sanitized. Daily monitoring helped track moisture levels and confirmed the area was drying properly, restoring peace of mind for Stephanie.

Within just a few days, Stephanie’s basement in Short Hills, NJ was completely dry and ready for minor repairs. PDQ Restoration worked directly with her insurance company to handle the claim, ensuring she was reimbursed for the water damage. Thanks to PDQ’s fast and professional response, her Short Hills, NJ home is now clean, safe, and moisture-free. Residents in Short Hills, NJ can count on PDQ Restoration when hidden furnace pipe leaks threaten their finished basements.

Team members on this project:

David Rebolledo, Jerry Katz