Job completed for Michael Q. - Roxbury, NJ - Fire Damage

Completion date: March 16, 2025

Location: Roxbury, NJ

Why did the customer contact us?

Michael contacted PDQ Restoration after experiencing a furnace puffback in his Roxbury, NJ home. The malfunction occurred during a cold snap when his oil furnace misfired, sending a blast of soot and oily smoke through the air ducts and into every room. Within minutes, black residue coated walls, ceilings, furniture, and even personal belongings. The odor of smoke was overwhelming, and Michael knew this wasn't a simple cleanup—he needed professional Fire Damage Restoration services right away.

Solutions provided:

PDQ Restoration arrived promptly at the Roxbury, NJ property and began with a comprehensive Fire Damage Assessment. Our technicians documented all affected areas and determined the full extent of the smoke and soot damage. We then launched into a thorough Smoke Damage Cleanup, carefully removing soot from walls, ceilings, vents, and surfaces using HEPA vacuums and dry chemical sponges. Specialized air scrubbers were installed throughout the home to eliminate airborne particles and neutralize the lingering smoke odor. Each step followed industry protocols for Emergency Fire Restoration Services to ensure safety and thoroughness.

In addition to deep cleaning and Soot Removal, PDQ Restoration treated all surfaces with odor-neutralizing agents and thermal fogging to reach smoke particles embedded in porous materials. Our team also cleaned HVAC systems to prevent re-contamination and verified air quality to ensure the home was safe for occupancy. Throughout the process, we worked directly with Michael’s insurance provider to simplify the paperwork and maximize his Insurance Claims for Fire Damage.

By the end of the project, Michael’s home in Roxbury, NJ was fully restored—free of soot, smoke, and odor. Thanks to PDQ’s expert Fire and Water Damage Repair services, the property was returned to pre-loss condition without the need for major demolition. Roxbury, NJ homeowners can count on PDQ Restoration for fast, detailed, and professional help when furnace puffbacks or other fire-related incidents occur.

Team members on this project:

David Rebolledo