Job completed for Melissa P. - Pequannock, NJ - Water Damage

Completion date: March 15, 2025

Location: Pequannock, NJ

Why did the customer contact us?

Melissa called PDQ Restoration after walking into her flooded living room in Pequannock, NJ, only to find water pooling across her tile floor. A broken pipe behind the living room wall had burst overnight, sending water gushing out and spreading quickly across the floor and into nearby baseboards. Although tile flooring can handle moisture better than other materials, Melissa was worried about water seeping into the grout, subfloor, and walls, which could lead to mold and long-term damage if not addressed fast.

Solutions provided:

The PDQ Restoration team arrived at Melissa’s Pequannock, NJ home promptly and began by locating and shutting off the damaged pipe to stop the flow of water. Once the leak was contained, high-powered extraction equipment was used to remove standing water from the tile floor. Even though the surface appeared to be drying, our moisture detection tools revealed that water had penetrated beneath the tiles and into the baseboards and drywall. Industrial-grade dehumidifiers and air movers were brought in to reduce the humidity and pull moisture from hidden spaces, ensuring no dampness was left behind.

To prevent microbial growth, our team applied EPA-approved antimicrobial solutions to all affected areas. The living room baseboards were removed and the wall cavities behind them dried and sanitized thoroughly. PDQ Restoration also performed daily moisture readings and humidity checks to confirm everything was returning to safe levels. Throughout the entire process, Melissa was updated with progress reports and reassured that every step was being taken to protect her home.

By the end of the restoration, Melissa’s living room in Pequannock, NJ was completely dry, sanitized, and ready for repairs. PDQ worked directly with her insurance company to streamline the claims process, making sure Melissa had the support she needed. Thanks to the swift response and attention to detail, her Pequannock, NJ home avoided more serious long-term damage. Homeowners in Pequannock, NJ can rely on PDQ Restoration for expert help when water damage strikes—even on tile.

Team members on this project:

David Rebolledo, Johan Adames