Job completed for Danielle Y. - Mountain Lakes, NJ - Water Damage

Completion date: March 14, 2025

Location: Mountain Lakes, NJ

Why did the customer contact us?

Danielle reached out to PDQ Restoration after heavy rains overwhelmed her failed sump pump, causing water to overflow into her partially finished basement in Mountain Lakes, NJ. She discovered the issue early in the morning when she noticed damp carpet, a musty smell, and visible puddles spreading from the sump pit across the floor. With parts of the basement used as a home office and storage space, Danielle was deeply concerned about moisture damage to both the structure and her belongings.

Solutions provided:

PDQ Restoration arrived at the Mountain Lakes, NJ home within hours of the call. The team began by inspecting the entire basement to identify the full extent of the water damage. High-powered pumps were used to extract the standing water, especially around the sump pump area, and specialized vacuums removed moisture from the carpeting and subfloor. Industrial-grade dehumidifiers and air movers were strategically placed to address the damp environment, targeting elevated humidity levels and soaked wall materials. The team paid close attention to moisture trapped beneath the carpet and behind drywall, ensuring no wet spots were left untreated.

To safeguard against mold growth and bacterial contamination, PDQ Restoration applied antimicrobial treatments throughout the affected areas. Everything from the flooring to the lower walls was thoroughly cleaned and sanitized, restoring a safe and healthy environment. The team also removed and dried Danielle’s stored items, assessing which ones could be saved and which were too saturated to restore. Daily moisture checks confirmed that the drying process was progressing on schedule.

Within four days, Danielle’s basement in Mountain Lakes, NJ was fully dry and ready for repairs. PDQ Restoration also assisted in documenting the damage and communicating directly with her insurance company, helping to expedite the claims process. Thanks to our quick response and expert restoration techniques, Danielle’s Mountain Lakes, NJ home was protected from long-term water damage. Mountain Lakes, NJ residents can count on PDQ Restoration when sump pump failures lead to water overflow and moisture issues.

Team members on this project:

Chris Baresh, Leo Trinidad