Job completed for Amanda R. - Randolph, NJ - Water Damage

Completion date: March 2, 2025

Location: Randolph, NJ

Why did the customer contact us?

Amanda R. contacted PDQ Restoration after discovering a burst pipe in the unfinished basement of her Randolph, NJ home. The pipe had likely ruptured during an overnight temperature drop, releasing gallons of water across the concrete floor and soaking stored items, insulation, and nearby framing. When Amanda went downstairs in the morning, she was met with standing water, wet boxes, and high humidity. Knowing the risks of long-term moisture exposure, she reached out to PDQ for immediate help.

Solutions provided:

The PDQ Restoration team arrived quickly at the Randolph, NJ property and began by shutting off the water supply to prevent further flooding. Using high-capacity water extraction equipment, they removed all standing water from the unfinished basement. Moisture mapping tools revealed damp zones spreading along the perimeter walls and into stored personal items. Industrial dehumidifiers and air movers were then installed throughout the space to combat the excess moisture and dry out the wet environment as quickly as possible.

All water-damaged contents were sorted carefully—items that could be salvaged were dried and cleaned, while heavily soaked materials were disposed of and documented for insurance purposes. The PDQ team also treated the affected areas with antimicrobial solutions to prevent mold and bacteria from developing in the damp air. Over the following days, technicians returned to the Randolph, NJ home to monitor the drying process and ensure all moisture levels returned to safe, dry conditions.

By the end of the project, Amanda’s unfinished basement in Randolph, NJ was clean, dry, and fully restored. The burst pipe had been repaired, the wet environment was completely dried, and peace of mind was restored. Thanks to PDQ Restoration’s quick response and expert care, this water damage emergency in Randolph, NJ was handled with efficiency and professionalism.

Team members on this project:

Nart Bachok, Leo Trinidad