Job completed for Greg W. - Morristown, NJ - Water Damage

Completion date: March 9, 2025

Location: Morristown, NJ

Why did the customer contact us?

Greg W. contacted PDQ Restoration after discovering water pooling around the base of the toilet in the guest bathroom of his Morristown, NJ home. What initially looked like a minor plumbing issue turned out to be a slow, steady leak caused by a cracked toilet base connection. Over time, the water had seeped into the subfloor and spread beneath the tile, leaving the area wet, damp, and at risk for further moisture damage. Concerned about hidden damage and potential mold growth, Greg called PDQ for expert help.

Solutions provided:

Upon arrival at the Morristown, NJ home, the PDQ team performed a thorough inspection of the bathroom. Using moisture meters and infrared imaging, they located significant water saturation beneath the flooring and along the base of the adjacent wall. The toilet was carefully removed, and the cracked flange and seal were identified as the source of the leak. To prevent further issues, the team extracted the water, removed wet materials, and set up drying equipment throughout the bathroom to target both visible and hidden damp areas.

High-powered air movers and industrial dehumidifiers were placed strategically to eliminate trapped moisture. Regular monitoring ensured all affected areas—including the wet subfloor and damp drywall—were drying properly. The PDQ team also applied antimicrobial treatments to the floor and surrounding surfaces to sanitize the area and prevent mold development. Once the space was fully dry and clean, the toilet base was replaced, and the bathroom was restored to a sanitary and safe condition.

Greg was relieved to see his Morristown, NJ bathroom fully repaired and free of moisture damage. Thanks to PDQ Restoration’s quick response and professional attention to detail, the leak from the cracked toilet base was resolved without long-term consequences. Another Morristown, NJ homeowner was able to enjoy peace of mind, knowing that his home was once again clean, dry, and protected from future water issues.

Team members on this project:

Chris Baresh, Jerry Katz