Job completed for Jasmine T. - Rockaway, NJ - Fire Damage

Completion date: March 3, 2025

Location: Rockaway, NJ

Why did the customer contact us?

Jasmine T. contacted PDQ Restoration after a microwave fire in her Rockaway, NJ kitchen filled her entire home with thick, lingering smoke. The fire had started when a metal object was accidentally left inside the microwave, causing sparks and flames that quickly charred the surrounding cabinetry. Though the fire was extinguished quickly, the smoke had already spread through the HVAC system, leaving a strong odor and visible soot residue throughout the house. Concerned about air quality and long-term damage, Jasmine knew she needed professional Fire Damage Restoration.

Solutions provided:

Upon arrival at the Rockaway, NJ property, PDQ Restoration began with a full Fire Damage Assessment. The team documented areas affected by smoke and soot and determined the scope of the Smoke Damage Cleanup. HEPA air scrubbers were strategically placed throughout the home to capture microscopic smoke particles and purify the air. The kitchen and adjacent rooms underwent detailed Soot Removal using specialized cleaning agents and dry sponges, while hard and soft surfaces were deodorized to neutralize the intense smoky smell.

Because the smoke had traveled through vents, PDQ technicians also cleaned the HVAC system to prevent further contamination. All porous materials, including curtains, rugs, and upholstered furniture, were treated or removed as necessary. Fire and Water Damage Repair was performed where the microwave fire had scorched the cabinetry and ceiling, restoring both function and appearance. Throughout the process, PDQ Restoration worked directly with Jasmine’s insurance provider to assist with Insurance Claims for Fire Damage, easing her stress during recovery.

By the end of the week, Jasmine’s Rockaway, NJ home was fully restored and safe to inhabit once again. The air was clean and fresh thanks to the HEPA scrubbers, and all signs of smoke and soot were professionally eliminated. PDQ’s Emergency Fire Restoration Services brought fast relief to this stressful situation, leaving Jasmine grateful for their expertise and commitment to quality in Rockaway, NJ.

Team members on this project:

Chris Baresh, Leo Trinidad