Job completed for Samantha R. - Morris Plains, NJ - Water Damage

Completion date: February 21, 2025

Location: Morris Plains, NJ

Why did the customer contact us?

Samantha contacted PDQ Restoration after a pipe burst in her upstairs bathroom, sending water cascading down into the living room of her home in Morris Plains, NJ. By the time she noticed the leak, water had already soaked through the bathroom floor, damaging the ceiling, walls, and hardwood flooring in the living room below. Fearing further structural damage and potential mold growth, Samantha knew she needed professional water damage restoration right away.

Solutions provided:

Our team arrived quickly and conducted a full moisture assessment to determine the extent of the damage. We immediately began extracting standing water from the bathroom while placing containment barriers to protect unaffected areas. The living room ceiling, which had absorbed significant moisture, required partial demolition to prevent future mold growth and ensure safety. Industrial-strength air movers and dehumidifiers were strategically placed to accelerate drying throughout both levels of the home.

To fully restore the affected areas, we removed damaged drywall and insulation, replacing them once moisture readings confirmed the structure was completely dry. Antimicrobial treatments were applied to all exposed surfaces to prevent mold growth. We also used HEPA air scrubbers to eliminate excess humidity and improve indoor air quality. Once the drying process was complete, we worked with Samantha’s insurance provider to help streamline the claims process for repairs.

Within a few days, PDQ Restoration successfully dried and restored Samantha’s home in Morris Plains, NJ, preventing long-term damage and ensuring a safe, clean environment. Thanks to our swift response and expert mitigation techniques, she was able to move forward with repairs, knowing her home was fully protected from further water damage.

Team members on this project:

Lance Caffrey, Johan Adames