Job completed for Daniel Y. - Randolph, NJ - Sewage Damage

Completion date: December 12, 2024

Location: Randolph, NJ

Why did the customer contact us?

Daniel contacted PDQ Restoration for an emergency Category 3 sewage cleanup at his home in Randolph, NJ, after a severe toilet overflow caused contaminated sewage water to spread throughout the bathroom. The Category 3 sewage, also known as "black water," contained dangerous bacteria, viruses, and pathogens, making the situation a serious health hazard. Concerned about the safety of his family and potential water damage, Daniel needed immediate professional sewage damage restoration.

Solutions provided:

Upon arrival, our certified sewage cleanup team performed a thorough assessment of the affected areas. Using high-powered extraction equipment, we quickly removed all standing sewage water, preventing further contamination. Since Category 3 sewage poses severe health risks, we carefully removed and disposed of contaminated flooring, baseboards, and any porous materials that had absorbed the sewage water.

To ensure complete sanitization, we applied hospital-grade disinfectants and antimicrobial treatments to eliminate harmful bacteria and pathogens. Industrial-grade air movers and dehumidifiers were deployed to fully dry the area, preventing moisture buildup and mold growth. Our team also used advanced moisture detection tools to locate and address any hidden sewage water beneath the flooring or inside the walls. Once the deep cleaning was complete, ATP testing confirmed that Daniel’s bathroom in Randolph, NJ, was fully sanitized and safe.

PDQ Restoration worked closely with Daniel’s insurance provider to assist with his sewage damage repair claim, reducing his financial burden. Thanks to our rapid response and expert Category 3 sewage remediation, his home in Randolph, NJ, was fully restored, allowing his family to return to a clean, safe, and odor-free environment with peace of mind.

Team members on this project:

Chris Baresh