Job completed for Sophia T. - Dover, NJ - Sewage Damage

Completion date: January 15, 2025

Location: Dover, NJ

Why did the customer contact us?

Sophia contacted PDQ Restoration for an emergency sewage backup cleanup at her home in Dover, NJ, after a severe toilet overflow caused an inch of sewage water to flood her bathroom. The contamination spread quickly, soaking into the flooring and baseboards, creating a hazardous environment filled with bacteria, foul odors, and potential mold growth. Worried about the health risks and structural damage, Sophia needed immediate professional sewage damage restoration.

Solutions provided:

Upon arrival, our certified sewage cleanup team assessed the extent of the damage and began the sewage removal process using high-powered extraction equipment. We carefully removed all standing sewage water, preventing further water damage to surrounding areas. Contaminated materials, including sections of flooring and baseboards, were safely disposed of to eliminate the spread of bacteria and sewage contaminants.

To ensure complete sanitization, we applied industrial-strength disinfectants and antimicrobial treatments to all affected surfaces. High-efficiency air movers and dehumidifiers were deployed to thoroughly dry the area and prevent moisture buildup and mold growth. Our team also used moisture detection tools to check for hidden sewage water beneath the flooring and inside the walls. Once deep cleaning was completed, ATP testing confirmed that Sophia’s bathroom in Dover, NJ, was fully decontaminated and safe for use.

PDQ Restoration worked directly with Sophia’s insurance provider to streamline the claims process, reducing the financial burden of the sewage damage repair. Thanks to our rapid response and expert sewage remediation, her home in Dover, NJ, was fully restored, allowing her to return to a clean, sanitized, and odor-free bathroom with peace of mind.

Team members on this project:

Chris Baresh