Job completed for Tom T. - Rockaway, NJ - Sewage Damage

Completion date: January 9, 2025

Location: Rockaway, NJ

Why did the customer contact us?

Tom contacted PDQ Restoration for an urgent sewage damage cleanup at his home in Rockaway, NJ, after a broken sewer connection inside his bathroom wall caused sewage water to leak behind the drywall and spread across the floor. The sewage backup created a hazardous environment, soaking the walls and flooring with contaminated water, foul odors, and harmful bacteria and pathogens. Worried about potential water damage, mold growth, and health risks, Tom needed professional sewage removal and sanitization services immediately.

Solutions provided:

Upon arrival, our expert sewage damage restoration team performed a detailed inspection to assess the extent of the contamination. Using moisture detection equipment, we identified all affected areas, including hidden sewage water trapped behind the walls. Our team quickly removed contaminated materials, including damaged drywall, insulation, and flooring, to prevent further structural damage and bacterial spread.

To fully sanitize and deodorize the space, we applied industrial-strength antimicrobial treatments and disinfectants to eliminate harmful sewage bacteria. We then deployed high-powered dehumidifiers and air movers to thoroughly dry the area, preventing future mold growth. After multiple rounds of deep cleaning and ATP testing, we confirmed that Tom’s home in Rockaway, NJ, was fully sanitized and safe for his family.

PDQ Restoration also worked with Tom’s insurance provider to assist with his sewage damage repair claim, helping to ease the financial burden. Thanks to our fast response and professional expertise, his home in Rockaway, NJ, was fully restored, free from hazardous sewage contamination, and safe for everyday living once again.

Team members on this project:

Nart Bachok