Job completed for Stephanie R. - Wallington, NJ - Water Damage

Completion date: February 8, 2025

Location: Wallington, NJ

Why did the customer contact us?

Stephanie from Wallington, NJ, contacted PDQ Restoration after noticing unsightly water stains forming on the ceiling of her first floor. A slow leak from a second-floor window sill had allowed water to seep through the walls and drip down into the ceiling below. Concerned about hidden moisture, structural damage, and the potential for mold growth, Stephanie needed professional help to assess and restore the affected areas before the problem worsened.

Solutions provided:

Upon arriving at Stephanie’s home in Wallington, NJ, our team performed a thorough moisture inspection using advanced detection tools to pinpoint all affected areas. We discovered that water had traveled from the compromised window sill, soaking into the framing and insulation before reaching the ceiling below. To address the issue, we removed sections of the damaged drywall and insulation to allow for proper ventilation and drying. Industrial air movers and dehumidifiers were set up to extract moisture trapped within the structure, ensuring there were no lingering damp spots.

Once the area was completely dry, we applied antimicrobial treatments to prevent mold growth and odors. We then replaced the saturated insulation and repaired the drywall on both the ceiling and wall near the window. After sealing the window sill properly to prevent future leaks, we repainted the affected ceiling to restore its original appearance. Throughout the process, we assisted Stephanie in filing her insurance claim to ensure she received coverage for the repairs.

Thanks to PDQ Restoration’s prompt response and expert care, Stephanie’s home in Wallington, NJ, was fully restored in just a few days. Now, her ceiling is stain-free, her window is properly sealed, and her home is protected from further water damage, giving her peace of mind.

Team members on this project:

David Rebolledo, Johan Adames