Job completed for Jennifer S. - Westwood, NJ - Water Damage

Completion date: February 6, 2025

Location: Westwood, NJ

Why did the customer contact us?

Jennifer from Westwood, NJ, called PDQ Restoration after discovering her hallway carpet completely soaked from a broken pipe inside the wall. Water had spread quickly, saturating the carpet and seeping into a side closet, where stored items were beginning to absorb moisture. Concerned about mold growth and potential damage to the drywall and flooring, Jennifer needed professional restoration services immediately.

Solutions provided:

When our team arrived at Jennifer’s home in Westwood, NJ, we conducted a thorough moisture assessment and located the source of the leak. After shutting off the water supply, we worked with a licensed plumber to repair the broken pipe and prevent further flooding. Using high-powered extraction equipment, we removed standing water from the carpet and padding, followed by industrial air movers and dehumidifiers to accelerate the drying process. Special attention was given to the side closet, where we carefully removed and dried affected belongings to prevent mold and odor buildup.

To ensure a complete restoration, we applied antimicrobial treatments to the walls, baseboards, and flooring, eliminating any risk of mold growth. The drywall inside the closet and along the hallway that had absorbed too much moisture was replaced and repainted to restore the space to its original condition. Throughout the process, we assisted Jennifer with her insurance claim to cover the damages, making the restoration as seamless as possible.

Thanks to PDQ Restoration’s fast response and expert care, Jennifer’s home in Westwood, NJ, was fully restored within days. Now, her hallway and closet are dry, sanitized, and completely free from water damage, giving her peace of mind that her home is protected against future issues.

Team members on this project:

Nart Bachok, Jerry Katz