Job completed for Karen M. - Madison, NJ - Water Damage

Completion date: January 28, 2025

Location: Madison, NJ

Why did the customer contact us?

Karen contacted PDQ Restoration after noticing a small water leak in the ceiling of her basement in Madison, NJ. Water had slowly seeped through, soaking several ceiling tiles and causing visible stains and damp spots. Concerned about potential mold growth and further damage to the ceiling structure, Karen needed professional assistance to identify the source of the leak, dry the area, and restore her basement.

Solutions provided:

PDQ Restoration arrived at Karen’s Madison, NJ, home promptly and conducted a thorough inspection to locate the source of the leak. The team discovered a minor plumbing issue in the floor above and quickly repaired it to prevent further water intrusion. After stopping the leak, they carefully removed the wet ceiling tiles and used high-powered air movers and dehumidifiers to extract moisture from the surrounding area. Thermal imaging technology ensured that all hidden damp spots were fully dried.

To prevent mold growth, PDQ Restoration applied antimicrobial treatments to the exposed ceiling framework and surrounding drywall. Once the area was completely dry, the team replaced the damaged ceiling tiles with new ones, ensuring a seamless match. A final moisture inspection was conducted to confirm that the basement was fully restored and safe from future water issues.

Thanks to PDQ Restoration’s quick response, Karen’s basement in Madison, NJ, was restored to its original condition. The team also assisted her with the insurance claim process, minimizing her out-of-pocket costs. With the leak repaired and her basement ceiling looking as good as new, Karen could enjoy peace of mind knowing her home was protected from further water damage.

Team members on this project:

Leo Trinidad