Job completed for Steven R. - Parsippany, NJ - Water Damage

Completion date: January 25, 2025

Location: Parsippany, NJ

Why did the customer contact us?

Steven contacted PDQ Restoration after discovering that his hot water heater had sprung a leak, flooding his finished basement in Parsippany, NJ. Water had already spread across the carpet, soaked into the drywall, and seeped under furniture, creating a risk of structural damage and mold growth. Concerned about protecting his home and belongings, Steven needed immediate professional assistance to extract the water, dry out the space, and restore his basement.

Solutions provided:

PDQ Restoration arrived at Steven’s Parsippany, NJ, home within hours and quickly shut off the water supply to prevent further flooding. Using high-powered pumps and extraction equipment, the team removed the standing water from the basement, preventing further saturation. Industrial-strength dehumidifiers and air movers were strategically placed to dry the carpets, walls, and furniture. Thermal imaging technology was used to locate hidden moisture pockets, ensuring that all damp areas were fully addressed.

To prevent mold and bacteria growth, PDQ Restoration applied antimicrobial treatments to all affected surfaces, fully sanitizing the basement. The team also removed and replaced sections of water-damaged drywall and baseboards, restoring the space to its pre-loss condition. Throughout the process, they monitored humidity levels to confirm the basement was completely dry before any repairs were finalized.

Thanks to PDQ Restoration’s quick response, Steven’s finished basement in Parsippany, NJ, was fully restored and safe for use. The team also assisted with his insurance claim, reducing his financial burden. With his home back to normal and a new hot water heater installed, Steven could once again enjoy his basement without concerns about lingering water damage.

Team members on this project:

Leo Trinidad