Job completed for Jessica T. - Kinnelon, NJ - Water Damage

Completion date: January 27, 2025

Location: Kinnelon, NJ

Why did the customer contact us?

Jessica contacted PDQ Restoration after noticing water pooling around the base of her toilet in her Kinnelon, NJ, home. The leak, caused by a faulty toilet connection, had already begun seeping into the bathroom flooring, soaking the baseboards and spreading moisture beneath the tiles. Concerned about long-term water damage, mold growth, and potential structural issues, Jessica needed immediate professional assistance to stop the leak and restore her bathroom.

Solutions provided:

PDQ Restoration arrived at Jessica’s Kinnelon, NJ, home within hours and quickly shut off the water supply to prevent further leakage. The team carefully removed the toilet to inspect the connection, identifying a worn-out seal that was allowing water to escape. After replacing the faulty parts, they used high-powered extraction equipment to remove any standing water and set up industrial-strength dehumidifiers to dry out the flooring, walls, and subfloor. Thermal imaging technology was used to detect hidden moisture pockets, ensuring no lingering dampness remained.

To prevent mold and bacteria growth, PDQ Restoration applied antimicrobial treatments to all affected surfaces, fully sanitizing the area. They also repaired minor water damage to the baseboards and flooring, ensuring that Jessica’s bathroom was restored to its pre-leak condition. A final moisture inspection was conducted to confirm that the space was completely dry and safe for regular use.

Thanks to PDQ Restoration’s prompt and thorough service, Jessica’s bathroom in Kinnelon, NJ, was fully repaired and protected against future water damage. The team also assisted her with the insurance claims process, minimizing her financial burden. With her bathroom restored and leak-free, Jessica could enjoy peace of mind knowing her home was safe from hidden moisture issues.

Team members on this project:

Chris Baresh, Johan Adames