Job completed for John L. - Dover, NJ - Water Damage

Completion date: January 31, 2025

Location: Dover, NJ

Why did the customer contact us?

John contacted PDQ Restoration in a panic after experiencing a severe sewage overflow in his Dover, NJ, home. His bathroom shower drain had backed up, causing contaminated water to spill onto the floor and spread into adjacent areas. The foul odor and potential health risks made it clear that immediate professional assistance was necessary to remove the sewage, sanitize the space, and prevent long-term damage.

Solutions provided:

PDQ Restoration arrived at John’s Dover, NJ, home within hours and conducted a thorough assessment of the situation. The team immediately set up high-powered pumps to extract the contaminated water, preventing it from seeping further into the floors and walls. All affected materials, including soaked rugs and damaged drywall, were carefully removed to eliminate lingering bacteria and moisture. Industrial-strength air movers and dehumidifiers were strategically placed to accelerate the drying process and prevent mold growth.

To ensure a safe and sanitary environment, PDQ Restoration applied hospital-grade antimicrobial treatments throughout the affected bathroom and surrounding areas. The team also deep-cleaned and deodorized the space, eliminating any residual odors caused by the sewage backup. Throughout the restoration, moisture readings were taken regularly to confirm that all surfaces were completely dry before proceeding with necessary repairs.

Thanks to PDQ Restoration’s fast and professional response, John’s bathroom in Dover, NJ, was fully restored to a clean and safe condition. The team also assisted with his insurance claim, reducing his financial burden. With his home sanitized and protected from future contamination, John could finally have peace of mind knowing his bathroom was back to normal.

Team members on this project:

Leo Trinidad, Johan Adames