Job completed for Karen R. - Rutherford, NJ - Water Damage

Completion date: January 27, 2025

Location: Rutherford, NJ

Why did the customer contact us?

Karen in Rutherford, NJ, contacted PDQ Restoration after a sump pump failure during a heavy rainstorm left her basement flooded. Several inches of water covered the floor, soaking into the carpet, walls, and stored belongings. Worried about the potential for mold growth and long-term damage, Karen sought immediate professional help to restore her basement.

Solutions provided:

Our team arrived promptly at Karen’s Rutherford, NJ home and began by assessing the extent of the flooding and damage. Using high-powered water extraction equipment, we quickly removed all standing water from the basement floor. To ensure the space was thoroughly dried, we deployed industrial-grade dehumidifiers and air movers to target hidden moisture in the carpet, walls, and subflooring.

To prevent mold and bacteria from developing, we applied antimicrobial treatments to all affected surfaces, including walls, baseboards, and flooring. Our technicians carefully inspected Karen’s stored belongings, salvaging and cleaning items that could be saved while documenting irreparably damaged items for her insurance claim. Moisture readings were taken regularly throughout the process to confirm that the basement was drying evenly and completely.

Within three days, PDQ Restoration restored Karen’s basement in Rutherford, NJ, to a clean, dry, and habitable condition. We worked closely with her insurance provider, offering detailed documentation to simplify the claims process. Thanks to PDQ’s quick and professional response, Karen could use her basement again with confidence, knowing it was fully protected against future water damage and mold risks.