Job completed for Laura R. - South Hackensack, NJ - Water Damage

Completion date: January 27, 2025

Location: South Hackensack, NJ

Why did the customer contact us?

When Laura in South Hackensack, NJ, discovered water pooling in her finished basement, she quickly traced the issue to a burst pipe behind a wall. The water had already soaked through the drywall, carpet, and furniture, leaving her concerned about long-term damage and the risk of mold. Knowing the situation required immediate attention, Laura called PDQ Restoration for expert assistance.

Solutions provided:

Our team arrived promptly at Laura’s South Hackensack home to assess the damage and locate the source of the leak. After shutting off the water supply to stop further flooding, we carefully opened the affected wall to access and repair the broken pipe. Next, we began water extraction using powerful equipment to remove standing water from the carpet and padding. To ensure no moisture was left behind, we deployed industrial-grade dehumidifiers and air movers throughout the basement, targeting walls, flooring, and furniture.

To prevent mold and bacterial growth, our technicians applied antimicrobial treatments to all impacted surfaces, including the carpet, walls, and baseboards. Any materials beyond repair, such as soaked drywall or insulation, were removed and documented for Laura’s insurance claim. Throughout the process, we provided regular updates, ensuring the space was drying evenly and thoroughly.

In just three days, PDQ Restoration transformed Laura’s finished basement in South Hackensack, NJ, back to a clean, dry, and safe living space. We worked closely with her insurance company, providing detailed documentation to simplify the claims process. Thanks to PDQ Restoration’s fast and professional response, Laura’s basement was fully restored, and she had peace of mind knowing her home was safe from future water damage risks.

Team members on this project:

David Rebolledo, Leo Trinidad