Job completed for Karen T. - Wycoff, NJ - Water Damage

Completion date: January 26, 2025

Location: Wycoff, NJ

Why did the customer contact us?

Karen in Wyckoff, NJ, reached out to PDQ Restoration after discovering mold growth behind the tiles in her shower. The issue stemmed from an improperly installed shower that allowed water to seep behind the tiles over time. This hidden moisture created the perfect environment for mold to develop, posing health concerns and threatening the structural integrity of the bathroom walls.

Solutions provided:

Our team arrived promptly at Karen’s Wyckoff, NJ home to assess the damage. Using advanced detection tools, we confirmed the presence of mold behind the shower tiles and identified areas of water intrusion. To resolve the issue, we carefully removed the affected tiles and any compromised drywall. Once exposed, we treated the area with specialized antimicrobial solutions to eliminate existing mold and prevent future growth.

To ensure the problem wouldn’t recur, our technicians thoroughly dried the shower cavity using industrial-grade dehumidifiers and air movers. We also inspected the plumbing and waterproofing materials to identify and address the root cause of the water intrusion. Karen opted to have her shower professionally reinstalled with proper waterproofing measures to prevent similar issues in the future.

In just three days, PDQ Restoration fully resolved the mold damage in Karen’s Wyckoff, NJ bathroom. We provided her with detailed documentation for her insurance claim, ensuring she could recover the costs of the restoration work. With the mold issue eliminated and preventative measures in place, Karen’s bathroom was restored to a clean, safe, and healthy condition, giving her peace of mind moving forward.

Team members on this project:

David Rebolledo, Johan Adames