Job completed for Joe B. - Stanhope, NJ - Water Damage

Completion date: January 24, 2025

Location: Stanhope, NJ

Why did the customer contact us?

The property manager of an office building in Stanhope, NJ, contacted PDQ Restoration after a pipe burst in the building’s main restroom. Water quickly flooded the restroom, spread into nearby hallways, and began soaking into the carpets and walls of adjacent offices. Concerned about the impact on tenants and the potential for structural damage, the property manager sought immediate assistance to mitigate the situation and restore the affected areas.

Solutions provided:

Our team arrived promptly and identified the broken pipe as the source of the flooding. We shut off the water supply to stop further damage and began extracting standing water using high-powered pumps and extraction tools. Once the water was removed, we deployed industrial-grade dehumidifiers and air movers to dry the floors, walls, and ceilings throughout the impacted areas. This ensured moisture was thoroughly eliminated, including from hidden spaces like wall cavities.

To prevent mold growth, our technicians applied antimicrobial treatments to all affected surfaces, including the restroom tiles, office carpets, and drywall. Any damaged materials beyond repair, such as saturated baseboards and sections of drywall, were carefully removed and documented for the insurance claim. Throughout the process, we worked with the property manager to minimize disruption to tenants, keeping key areas of the building accessible while restoration was underway.

In just four days, PDQ Restoration returned the Stanhope, NJ office building to a dry, clean, and safe condition. Our team provided detailed reports and documentation to the property manager’s insurance company, streamlining the claims process. Thanks to our swift response and thorough work, tenants were able to resume their normal operations without further inconvenience, and the property manager had peace of mind knowing the building was restored and protected from future water damage.

Team members on this project:

Chris Baresh, Leo Trinidad