Job completed for Emily S. - Short Hills, NJ - Water Damage

Completion date: January 24, 2025

Location: Short Hills, NJ

Why did the customer contact us?

Emily in Short Hills, NJ, called PDQ Restoration after her dishwasher malfunctioned and flooded her kitchen. Water had quickly spread across the tile floor, seeped under the cabinets, and threatened to damage the subfloor and nearby living areas. Worried about the extent of the damage and potential mold growth, Emily sought immediate professional help to restore her kitchen.

Solutions provided:

Our team arrived promptly to assess the situation and began by shutting off the water supply to prevent further flooding. Using high-powered water extraction equipment, we removed standing water from the kitchen floor and the affected areas beneath the cabinets. To ensure a complete drying process, we deployed industrial-grade dehumidifiers and air movers to eliminate moisture from hard-to-reach spaces, including beneath the flooring and inside the cabinetry.

To prevent mold and bacterial growth, we applied antimicrobial treatments to all surfaces exposed to water, including the walls and baseboards. Our technicians carefully removed any irreparably damaged materials, such as soaked underlayment, and documented these for Emily’s insurance claim. Throughout the process, we monitored moisture levels daily to ensure the kitchen was drying thoroughly and effectively.

Within three days, Emily’s kitchen in Short Hills, NJ, was fully restored to a dry and clean condition. We provided a detailed report to her insurance company, making it easier for her to navigate the claims process. Thanks to PDQ Restoration’s swift and thorough response, Emily could move forward with repairing her dishwasher, confident that her kitchen was safe, dry, and free of hidden water damage.

Team members on this project:

Leo Trinidad, Johan Adames