Job completed for James B. - Pequannock, NJ - Water Damage

Completion date: January 23, 2025

Location: Pequannock, NJ

Why did the customer contact us?

When James in Pequannock, NJ, discovered his washing machine had sprung a major leak, he immediately noticed water spreading across his laundry room floor and into the adjacent hallway. Concerned about the risk of water damage and mold growth, James contacted PDQ Restoration for immediate assistance. He needed a reliable solution to stop the leak, extract the water, and prevent long-term issues.

Solutions provided:

Upon arrival, our team quickly assessed the situation and identified the broken water supply hose as the source of the leak. We shut off the water supply to prevent further flooding and began the cleanup process. Using advanced water extraction equipment, we removed all standing water from the laundry room and surrounding areas. To address hidden moisture, we deployed industrial-grade dehumidifiers and air movers to dry the affected surfaces thoroughly.

To ensure the space was fully sanitized and safe, we applied antimicrobial treatments to prevent mold and bacteria from developing on floors, walls, and nearby furniture. We also inspected adjacent rooms for any signs of water infiltration, ensuring the issue was contained. James appreciated the regular updates and moisture readings we provided, which confirmed the area was drying effectively and evenly.

In just two days, our team restored James’s Pequannock, NJ, home to a clean, dry, and safe condition. We also guided James through the insurance claims process, helping him document the damage for reimbursement. Thanks to PDQ Restoration’s quick and professional response, James was able to replace his washing machine with confidence, knowing his home was free of water damage and properly protected against future issues.

Team members on this project:

Leo Trinidad