Job completed for Rachel R. - Tewksbury, NJ - Water Damage

Completion date: January 6, 2025

Location: Tewksbury, NJ

Why did the customer contact us?

Rachel contacted PDQ Restoration after discovering a broken pipe in the ceiling of her finished basement in Tewksbury, NJ. Water was steadily leaking, soaking the ceiling, walls, and carpeted floor. Concerned about the extent of the damage and the potential for mold growth, Rachel needed immediate help to contain the problem and restore her basement.

Solutions provided:

The PDQ Restoration team promptly arrived at Rachel’s Tewksbury, NJ home and set up containment barriers to isolate the affected area and prevent water from spreading further. Using high-powered pumps, they removed standing water from the basement, while moisture meters were employed to identify hidden dampness within the walls and flooring. Industrial-grade air movers and dehumidifiers were strategically placed to expedite the drying process and restore normal humidity levels.

To address the damage, the team carefully removed waterlogged drywall and sections of the ceiling to access the broken pipe and surrounding wet areas. After a licensed plumber repaired the pipe, the team applied antimicrobial treatments to all exposed surfaces, eliminating mold and bacteria risks. Regular moisture readings were conducted throughout the process to ensure the space was completely dry before beginning repairs.

Over five days, PDQ Restoration worked diligently to restore Rachel’s finished basement in Tewksbury, NJ. They replaced the damaged ceiling and walls, reinstalled carpeting, and ensured the space was clean, dry, and safe for use. The team also assisted Rachel with her insurance claim, simplifying the process and ensuring most of the restoration costs were covered. Thanks to PDQ’s expertise and swift action, Rachel’s basement was returned to its pre-damage condition, providing her peace of mind and a renewed living space.

Team members on this project:

Leo Trinidad, Johan Adames