Job completed for Sarah P. - Randolph, NJ - Water Damage

Completion date: January 11, 2025

Location: Randolph, NJ

Why did the customer contact us?

Sarah contacted PDQ Restoration after discovering her finished basement in Randolph, NJ had flooded due to heavy rains overwhelming a nearby storm drain. Water had pooled throughout the basement, damaging the carpet, walls, and furniture. Concerned about the long-term effects of moisture, including mold growth and structural weakening, Sarah sought immediate help to salvage her basement and prevent further damage.

Solutions provided:

The PDQ Restoration team arrived promptly at Sarah’s home in Randolph, NJ, and conducted a detailed assessment of the flooded basement. Using high-powered pumps, they quickly extracted standing water to minimize further saturation of materials. Once the visible water was removed, industrial-grade air movers and dehumidifiers were strategically positioned to dry the space thoroughly and restore normal humidity levels.

The team then inspected the walls, flooring, and furniture to determine what could be salvaged. Damaged drywall and carpeting were carefully removed, and antimicrobial treatments were applied to all affected surfaces to prevent mold and bacterial growth. The restoration team also addressed hidden moisture using advanced tools to detect and dry water trapped within wall cavities and under flooring.

Throughout the four-day restoration process, PDQ Restoration worked closely with Sarah to provide updates and ensure her concerns were addressed. They also assisted her with navigating the insurance claims process, helping her secure coverage for much of the repair work. Thanks to PDQ’s quick and comprehensive response, Sarah’s basement in Randolph, NJ was restored to its original condition, providing her with a clean, dry, and safe space once again.

Team members on this project:

Elizabeth Baresh, Jerry Katz