Job completed for Lisa R. - Andover, NJ - Fire Damage

Completion date: January 7, 2025

Location: Andover, NJ

Why did the customer contact us?

Lisa contacted PDQ Restoration after a kitchen fire caused significant damage to her home in Andover, NJ. The fire started when a pan of oil overheated on the stove, quickly spreading flames and thick smoke throughout the kitchen and adjoining living spaces. The aftermath left Lisa with charred cabinets, extensive soot residue, and lingering odors that made her home uninhabitable. Overwhelmed and unsure of how to proceed, Lisa turned to PDQ Restoration for expert fire damage restoration services.

Solutions provided:

Upon arrival, the PDQ team immediately conducted a comprehensive fire damage assessment to determine the extent of the destruction. The first step was safely removing all unsalvageable materials, including burned cabinetry, scorched appliances, and smoke-damaged drywall. The crew then began the smoke damage cleanup process, meticulously cleaning all affected surfaces to eliminate soot and debris. Using advanced tools, such as HEPA vacuums and specialized cleaning agents, they were able to restore many of Lisa’s possessions that had been covered in soot.

To address the pervasive smoke odor, the team deployed industrial-grade air scrubbers and thermal fogging equipment. These tools neutralized airborne particles and absorbed odors trapped in fabrics, carpets, and upholstery. Next, PDQ’s technicians focused on repairing the structural damage by replacing the charred kitchen cabinets and repainting smoke-stained walls. They also inspected the property for water damage caused by firefighting efforts, ensuring there were no hidden moisture issues that could lead to further problems.

Throughout the process, PDQ Restoration worked closely with Lisa’s insurance provider to streamline the claims process, ensuring that much of the repair cost was covered. Over the course of five days, Lisa’s kitchen and adjacent spaces were fully restored, leaving her home in Andover, NJ, looking better than ever. Thanks to PDQ Restoration’s expertise and attention to detail, Lisa was able to move back into her house with confidence, knowing her home was safe, clean, and free from any fire or smoke damage.

Team members on this project:

Leo Trinidad