Job completed for Kenneth M. - Madison, NJ - Water Damage

Completion date: January 7, 2025

Location: Madison, NJ

Why did the customer contact us?

Kenneth reached out to PDQ Restoration after experiencing a severe sewage backup in his Madison, NJ home. The malfunction in the shower drain caused raw sewage to surge into his bathroom, creating a hazardous environment and extensive water damage. Alarmed by the immediate health risks and the potential for long-term structural issues, Kenneth knew he needed expert assistance without delay.

Solutions provided:

Upon arrival, the PDQ Restoration team conducted a meticulous inspection of the affected bathroom to assess the full extent of the sewage intrusion. They promptly began the cleanup process by safely removing contaminated materials and using high-efficiency pumps to extract the standing sewage water, minimizing further spread. To ensure thorough drying, industrial-grade dehumidifiers and air movers were strategically placed throughout the space, targeting both visible and hidden moisture pockets.

Understanding the dangers of mold and bacterial growth, the team applied specialized antimicrobial treatments to all impacted surfaces, effectively sanitizing the area and preventing future contamination. They also performed detailed inspections to identify and address any underlying issues that could lead to recurring backups. Throughout the restoration process, regular moisture readings were taken to confirm that the bathroom was completely dry and free from residual dampness.

Over the course of three days, PDQ Restoration worked diligently to restore Kenneth’s bathroom to a safe and pristine condition. Coordination with Kenneth’s insurance provider ensured that most of the restoration costs were covered, leaving him responsible only for the deductible. Thanks to PDQ’s swift and professional response, Kenneth’s home in Madison, NJ, was returned to a clean, healthy, and fully functional state, allowing him to resume his daily routine without any lingering concerns about sewage damage.

Team members on this project:

Chris Baresh, Lance Caffrey