Job completed for William C. - Springfield, NJ - Water Damage

Completion date: November 3, 2024

Location: Springfield, NJ

Why did the customer contact us?

William contacted PDQ Restoration after a broken water heater flooded the basement of his Springfield, NJ home. The failed water heater allowed water to quickly pool across the basement floor, soaking stored belongings, walls, and the flooring itself. Concerned about further structural damage and the possibility of mold, William needed immediate professional assistance to address the situation.

Solutions provided:

PDQ Restoration arrived promptly at William’s Springfield, NJ residence, assessing the extent of the water damage and planning for swift water removal. High-powered pumps were used to extract all standing water from the basement, followed by industrial-grade dehumidifiers and fans strategically placed to ensure a thorough drying process. Moisture readings were conducted consistently to confirm that all hidden dampness was eliminated.

Throughout the cleanup, PDQ’s team worked carefully to salvage William’s personal items, drying and cleaning those that could be saved. They also coordinated with a trusted plumber from their Springfield-area referral network to repair the broken water heater, ensuring the source of the problem was fully addressed. The project took five days to complete, with William’s insurance covering most of the expenses, leaving him responsible only for his deductible. Thanks to PDQ’s efficient and comprehensive approach, William’s basement was fully restored, safe, and dry.

Team members on this project:

Henry Anderson, Leo Trinidad