Job completed for Aqsa C. - Orange, NJ - Water Damage

Completion date: November 6, 2024

Location: Orange, NJ

Why did the customer contact us?

Aqsa reached out to PDQ Restoration when a pipe in the ceiling of her Orange, NJ home broke, causing water to flood into the basement below. The leak led to water accumulating rapidly on the basement floor, soaking the walls, flooring, and stored belongings. Concerned about the damage spreading and the potential for mold, Aqsa sought immediate assistance to prevent any long-term issues.

Solutions provided:

When PDQ Restoration arrived, they quickly assessed the extent of the water damage and began by extracting the standing water using high-powered pumps. Industrial dehumidifiers and fans were strategically placed throughout the basement to remove moisture from every corner, ensuring a thorough drying process. The team also checked for hidden dampness in areas like wall cavities to prevent mold from developing later.

To address the plumbing issue, PDQ Restoration coordinated with a trusted plumber from their referral network to repair the broken ceiling pipe and stop the source of the leak. Over the four-day project, the team monitored moisture levels closely to confirm that all affected areas were fully dry. Aqsa’s insurance covered the majority of the restoration costs, leaving her only responsible for the deductible. Thanks to PDQ’s efficient and careful work, Aqsa’s basement was restored to a safe, dry, and mold-free condition.

Team members on this project:

Azar Mamkagh, Henry Anderson