Job completed for Clark P. - Hopatcong, NJ - Water Damage

Completion date: November 5, 2024

Location: Hopatcong, NJ

Why did the customer contact us?

Clark contacted PDQ Restoration after a pipe burst in the ceiling of his Hopatcong, NJ home, causing water to flood down into the basement. The sudden leak allowed water to pool quickly, soaking the basement’s floors, walls, and furniture. Concerned about possible long-term damage and mold, Clark sought immediate help to get his basement back in shape.

Solutions provided:

PDQ Restoration arrived swiftly to assess the extent of the water damage. The team began by removing all standing water from the basement with high-capacity pumps, followed by setting up dehumidifiers and industrial fans to thoroughly dry the affected areas. Care was taken to ensure that no hidden moisture remained in corners or behind walls, as these areas are prone to mold growth if not dried properly.

To address the source of the problem, PDQ referred Clark to a trusted plumber from their network who handled the ceiling pipe repair, ensuring the leak was fully resolved. Throughout the four-day process, the PDQ team monitored moisture levels and made sure the basement was completely dry. Most of the costs were handled by Clark’s insurance, leaving him responsible only for his deductible. Thanks to PDQ’s quick and comprehensive response, Clark’s basement was restored to its original, safe condition with all water issues resolved.

Team members on this project:

Azar Mamkagh, Leo Trinidad