Job completed for Floyd L. - Franklin Lakes, NJ - Water Damage

Completion date: November 5, 2024

Location: Franklin Lakes, NJ

Why did the customer contact us?

Floyd reached out to PDQ Restoration when a broken pipe caused his basement in Franklin Lakes, NJ, to flood unexpectedly. The leak led to a significant amount of water pooling on the basement floor, soaking into the walls, carpets, and even some stored belongings. Concerned about structural damage and the potential for mold growth, Floyd sought quick professional help.

Solutions provided:

PDQ Restoration responded promptly and immediately assessed the extent of the water damage. The team used high-powered pumps to extract standing water, followed by industrial fans and dehumidifiers to dry the space thoroughly. Special care was taken to dry out hidden corners and areas behind walls where moisture could linger and lead to mold.

Since PDQ does not handle plumbing repairs directly, they arranged for a trusted plumber from their referral network to repair the broken pipe, ensuring the problem would not recur. Throughout the four-day process, moisture levels were regularly checked to guarantee the basement was completely dry. Most of the restoration cost was covered by Floyd’s insurance, with him responsible only for the deductible. Thanks to PDQ’s swift response and careful work, Floyd’s basement was restored to a safe, dry, and mold-free condition.

Team members on this project:

Azar Mamkagh, Chris Baresh