Job completed for Neo F. - Summit, NJ - Water Damage

Completion date: November 4, 2024

Location: Summit, NJ

Why did the customer contact us?

Neo reached out to PDQ Restoration after his basement in Summit, NJ, flooded due to a failed sump pump. Heavy rainfall had overwhelmed the faulty pump, causing water to spread across the basement floor, soaking carpets, walls, and stored belongings. Concerned about the potential for mold growth and structural damage, Neo sought immediate help to address the flooding.

Solutions provided:

PDQ Restoration quickly responded, arriving at Neo’s home to assess the extent of the water damage. The team began by pumping out the standing water and thoroughly drying the basement using industrial-grade dehumidifiers and air movers. To ensure no moisture remained in hidden areas, they conducted moisture checks throughout the drying process.

In addition, PDQ coordinated with a trusted plumber from their referral network to address the broken sump pump, preventing future flooding issues. The entire cleanup and restoration took five days, with Neo’s insurance covering the majority of the expenses, leaving him responsible only for the deductible. By the end of the job, Neo’s basement was dry, clean, and fully restored, with precautions in place to prevent a similar event from happening again.

Team members on this project:

Chris Baresh, Chris Soffel