Job completed for Laura R. - Rockaway, NJ - Fire Damage

Completion date: September 25, 2024

Location: Rockaway, NJ

Why did the customer contact us?

Laura contacted PDQ Restoration after an appliance fire in her home in Rockaway, NJ, caused extensive smoke damage throughout the house. Although the fire was contained, smoke spread through multiple rooms, leaving behind soot residue on walls, ceilings, and surfaces. Concerned about the smoke odor and soot contamination, Laura sought immediate help from PDQ Restoration to clean and restore her home.

Solutions provided:

Upon arriving at Laura’s home in Rockaway, PDQ Restoration's technicians assessed the fire and smoke damage. Using specialized cleaning techniques, they carefully removed soot residue from all affected surfaces, including walls, furniture, and ceilings. Air scrubbers and deodorizing equipment were deployed to eliminate the lingering smoke odor and improve air quality throughout the home.

The restoration process, which was handled through Laura’s insurance provider, New Jersey Manufacturers (NJM), was completed in 6 days. PDQ Restoration worked directly with NJM to streamline the claim process, leaving Laura responsible only for her deductible. The thorough cleaning and deodorizing restored Laura’s home, ensuring it was free of smoke and soot residue and ready for safe living.

Team members on this project:

Cheryl Knox, Leo Trinidad