Job completed for William R. - Wayne, NJ - Water Damage

Completion date: September 24, 2024

Location: Wayne, NJ

Why did the customer contact us?

Wayne, NJ, caused by a broken cold water line in the wall. The leak had gone unnoticed for an extended period, resulting in water accumulation and the eventual growth of mold. Concerned about the water damage and mold spreading further, William immediately requested PDQ’s help to address the situation.

Solutions provided:

Upon arrival, PDQ Restoration's technicians conducted a detailed assessment of the water and mold damage. The team identified the source of the leak and coordinated with a plumber to repair the broken cold water line. Once the leak was fixed, the team used specialized equipment to extract moisture and remove mold from the affected areas in the basement. High-powered dehumidifiers and air scrubbers were set up to dry the space thoroughly and improve air quality, ensuring that the mold problem was fully addressed.

The project was completed in 6 days, with PDQ Restoration working alongside William’s insurance provider, State Farm, to handle the claim. William only had to cover his deductible. The professional and comprehensive approach ensured the basement was fully restored, free of moisture and mold, and safe for future use.

Team members on this project:

Cheryl Knox, Chris Reynolds