Job completed for Nora V. - Washington, NJ

Completion date: March 3, 2024

Location: Washington, NJ

Why did the customer contact us?

Nora V. from Washington, NJ, urgently contacted PDQ Restoration following a kitchen fire incident. The fire caused significant smoke damage throughout her home, leaving behind pervasive odors, soot deposits, and potential structural issues. Concerned about the safety of her family and the extent of the damage, Nora sought immediate professional assistance. PDQ Restoration's expertise in fire damage restoration and reputation for swift response reassured Nora that her home would receive thorough cleaning and restoration services. She reached out to us to restore her property to a safe and habitable condition, addressing both visible and hidden effects of the kitchen fire.

Solutions provided:

Upon receiving Nora V.'s distress call from Washington, NJ, PDQ Restoration mobilized a specialized team equipped to handle smoke and fire damage restoration. Our first step was a comprehensive assessment to gauge the extent of damage to the structure and contents. We then implemented thorough cleaning protocols to remove soot residues from surfaces using appropriate cleaning agents and techniques. Advanced deodorization methods, including the use of "hydroxyl" technology, were employed to neutralize smoke odors embedded in carpets, upholstery, and walls. Additionally, we conducted structural repairs where necessary to ensure the integrity of Nora's home. Throughout the restoration process, we maintained clear communication with Nora, providing updates and ensuring her peace of mind. Our goal was to swiftly and effectively restore her property, allowing Nora and her family to return to a safe and clean environment.

Team members on this project:

Azar Mamkagh, Christopher Witter, Sue Goldberg