Job completed for Joshua S. - Madison, NJ

Completion date: February 6, 2024

Location: Madison, NJ

Why did the customer contact us?

Joshua S. from Madison, NJ, contacted PDQ Restoration following a puffback incident in his home. Puffbacks occur when a malfunction in the heating system causes soot to blow back into the property, resulting in widespread soot deposition and potential damage to furnishings and surfaces. Concerned about the health hazards associated with soot particles and the pervasive odor throughout his home, Joshua sought immediate professional assistance. Knowing PDQ Restoration's reputation for prompt response and expertise in fire damage restoration, Joshua entrusted us to restore his property efficiently and effectively.

Solutions provided:

Upon receiving Joshua S.'s call from Madison, NJ, PDQ Restoration swiftly dispatched a team specializing in fire damage cleanup and restoration. Our experts began by assessing the extent of soot and smoke damage throughout Joshua's home. Using specialized equipment and techniques, we meticulously cleaned all affected surfaces, including walls, ceilings, and furnishings, to remove soot residues. Additionally, PDQ Restoration conducted thorough ventilation to eliminate lingering smoke odors and improve indoor air quality. We also employed "hydroxyl" generators to neutralize odors at the molecular level, ensuring that Joshua's home was not only clean but also free from any lingering smoke odors. Throughout the restoration process, our team maintained clear communication with Joshua, ensuring his satisfaction and providing peace of mind during the entire restoration process.

Team members on this project:

Azar Mamkagh, Chris Soffel, Leo Trinidad