Job completed for Natalie F. - Rockaway, NJ

Completion date: March 6, 2024

Location: Rockaway, NJ

Why did the customer contact us?

Natalie F. from Rockaway, NJ, reached out to PDQ Restoration following a kitchen fire that resulted in pervasive smoke damage throughout her home. Concerned about the lingering smell of smoke and potential health hazards from soot particles, Natalie sought professional assistance to restore her home to a safe and habitable condition. Understanding the urgency and complexity of smoke damage restoration, Natalie chose PDQ Restoration for our specialized expertise in eliminating odors, cleaning soot residues, and ensuring thorough ventilation of her property.

Solutions provided:

Upon receiving Natalie F.'s call from Rockaway, NJ, PDQ Restoration promptly dispatched a team trained in smoke damage restoration. Our experts began by assessing the extent of smoke infiltration and identifying areas affected by soot residues. Using advanced cleaning techniques and equipment, we meticulously cleaned surfaces, walls, and ceilings to remove soot and smoke residues. Additionally, PDQ Restoration performed a comprehensive cleaning of the HVAC duct system to eliminate any smoke particles trapped within, ensuring that the air quality in Natalie's home was restored to a safe level. Throughout the process, we employed specialized deodorization methods, including the use of "hydroxyl" generators, to neutralize lingering smoke odors effectively. After completing the restoration, we conducted thorough inspections to ensure that Natalie's home was fully restored, providing her with peace of mind and a safe living environment once again.

Team members on this project:

Azar Mamkagh, Edward Robillard