Job completed for Thomas P. - Morris Plains, NJ

Completion date: April 18, 2024

Location: Morris Plains, NJ

Why did the customer contact us?

Thomas P. from Morris Plains, NJ, contacted PDQ Restoration following a puffback incident in his home. Puffbacks can cause significant soot and smoke damage, leading Thomas to seek immediate assistance from our specialized fire damage restoration services. Concerned about the safety and cleanliness of his home, Thomas reached out to PDQ Restoration for our expertise in mitigating puffback-related issues and restoring his property to its pre-damage condition. Knowing the urgency of the situation, Thomas trusted PDQ Restoration to provide effective solutions and restore his peace of mind.

Solutions provided:

Upon receiving Thomas P.'s call from Morris Plains, NJ, PDQ Restoration promptly dispatched our certified team to assess the puffback damage. We conducted a thorough inspection to evaluate the extent of soot and smoke residue throughout the affected areas. Using advanced cleaning techniques and "hydroxyl" technology, we meticulously removed soot deposits and neutralized lingering odors from surfaces and belongings. Our restoration process included comprehensive cleaning of walls, ceilings, and furniture to ensure every trace of soot was effectively eliminated. Throughout the restoration journey, we communicated closely with Thomas, providing updates and ensuring he was satisfied with the restoration progress until his home was fully restored to a clean and safe environment.

Team members on this project:

Azar Mamkagh, Henry Anderson, Leo Trinidad