Job completed for Penelope E. - Pequannock, NJ

Completion date: March 11, 2024

Location: Pequannock, NJ

Why did the customer contact us?

Penelope E. of Pequannock, NJ, contacted PDQ Restoration following a puffback incident in her home. Puffbacks occur when an oil furnace misfires, sending soot and smoke back into the living space, leaving a messy residue on walls, ceilings, and belongings. Concerned about the health hazards from soot exposure and the pervasive odor, Penelope urgently sought professional help from PDQ Restoration. Knowing our expertise in fire damage restoration and soot cleanup, Penelope chose our team to efficiently mitigate the damage, restore air quality, and return her home to a safe and comfortable environment.

Solutions provided:

Upon receiving Penelope E.'s call from Pequannock, NJ, PDQ Restoration immediately dispatched our skilled team specializing in fire damage restoration and soot cleanup. We began by assessing the extent of the puffback damage, carefully inspecting all affected areas to determine the best course of action. Our first step was to secure the property and mitigate any ongoing risks, such as ventilation issues or lingering smoke odors. We then implemented thorough soot and residue removal using specialized cleaning techniques and equipment to restore surfaces and belongings. Additionally, we deployed air scrubbers and odor-neutralizing treatments to improve indoor air quality and eliminate any remaining odors. Throughout the restoration process, we maintained clear communication with Penelope, ensuring she was informed and satisfied with our diligent efforts to restore her home.

Team members on this project:

Azar Mamkagh, Edward Robillard, Nart Bachok