Job completed for Theodore B. - Randolph, NJ

Completion date: January 5, 2024

Location: Randolph, NJ

Why did the customer contact us?

Theodore B. from Randolph, NJ, contacted PDQ Restoration urgently following a puffback incident in the basement. Puffbacks can result in significant soot and smoke damage, spreading particles throughout the home and compromising indoor air quality. Concerned about the health risks associated with soot exposure and the pervasive odor that accompanies such incidents, Theodore sought professional help to mitigate the damage effectively. Knowing PDQ Restoration's expertise in fire and smoke damage restoration, Theodore chose our services to ensure thorough cleanup, odor removal, and restoration of his home to its pre-puffback condition.

Solutions provided:

Upon receiving Theodore B.'s call from Randolph, NJ, PDQ Restoration immediately dispatched a specialized team equipped to handle puffback cleanup. Our first step was to assess the extent of soot and smoke infiltration throughout the basement and other affected areas. Using advanced techniques and equipment, we meticulously cleaned soot from surfaces, walls, and HVAC systems, preventing further spread and ensuring comprehensive restoration. Our team also employed "hydroxyl" generators to eliminate lingering odors effectively. Throughout the process, we maintained clear communication with Theodore, providing guidance and support while documenting the restoration efforts for insurance purposes, ensuring a smooth and efficient recovery process.

Team members on this project:

Azar Mamkagh, Chris Reynolds, Linda Steinhauser