Job completed for Stella F. - Rockaway, NJ

Completion date: February 8, 2024

Location: Rockaway, NJ

Why did the customer contact us?

Stella F. from Rockaway, NJ, contacted PDQ Restoration due to a significant puffback incident in her basement. The puffback resulted in smoke and soot spreading throughout the basement, leaving behind unpleasant odors and visible soot damage. Concerned about the air quality and the potential health risks associated with soot and lingering smoke odors, Stella reached out to PDQ Restoration for professional assistance in thoroughly cleaning and deodorizing the affected area.

Solutions provided:

PDQ Restoration promptly responded to Stella F.'s call in Rockaway, NJ. Our team began by conducting a detailed assessment of the smoke and soot damage in the basement. We used specialized equipment to clean and remove the soot from all surfaces. To eliminate the persistent odor, we employed a hydroxyl generator, which effectively neutralized the smoke odor and improved the indoor air quality. Our thorough cleaning and deodorizing process ensured that Stella's basement was restored to a safe and livable condition.

Team members on this project:

Azar Mamkagh, Chris Soffel, Johan Adames