Job completed for Isabella R. - Morristown, NJ

Completion date: February 3, 2024

Location: Morristown, NJ

Why did the customer contact us?

Isabella R. from Morristown, NJ, urgently contacted PDQ Restoration following a kitchen fire that resulted in significant smoke damage, particularly affecting the duct system. Concerned about the spread of soot and potential lingering odors throughout her home, Isabella sought our specialized expertise in smoke damage restoration. She recognized the importance of addressing the issue promptly to prevent further contamination and restore air quality to a safe and habitable level. Isabella relied on PDQ Restoration's reputation for thorough and effective smoke damage cleanup, knowing our team would provide comprehensive solutions to mitigate the aftermath of the fire and restore her home to pre-loss conditions.

Solutions provided:

Upon receiving Isabella R.'s distress call from Morristown, NJ, PDQ Restoration immediately deployed a specialized team equipped to handle smoke damage in residential properties. Our technicians conducted a detailed assessment to evaluate the extent of smoke and soot infiltration, particularly focusing on the duct system. Using advanced equipment and techniques, we thoroughly cleaned and sanitized the ductwork to remove all traces of soot and odor-causing particles. Simultaneously, we implemented air purification methods to eliminate lingering smoke odors throughout Isabella's home. Throughout the restoration process, we maintained clear communication with Isabella, providing updates and ensuring her complete satisfaction with our services. PDQ Restoration's swift and thorough actions restored the air quality and comfort of Isabella's home, offering peace of mind after the unfortunate kitchen fire incident.

Team members on this project:

Azar Mamkagh, Elizabeth Baresh, Nart Bachok