Job completed for Michael C. - Parsippany, NJ

Completion date: May 13, 2024

Location: Parsippany, NJ

Why did the customer contact us?

Michael C. from Parsippany, NJ, contacted PDQ Restoration urgently after experiencing a severe toilet overflow and backup in his home. The incident caused extensive water damage, posing immediate health risks and threatening the integrity of his property. Concerned about potential contamination and the need for swift remediation to prevent further damage, Michael sought our expertise in water damage restoration. He relied on PDQ Restoration's reputation for prompt response times and thorough cleanup services to address the crisis efficiently. Michael understood the critical importance of professional intervention to ensure his home was restored to a safe and habitable condition promptly.

Solutions provided:

Upon receiving Michael C.'s distress call from Parsippany, NJ, PDQ Restoration promptly dispatched a specialized team equipped to handle sewage backup emergencies. Our technicians conducted a thorough assessment to identify the extent of water contamination and damage. We initiated immediate extraction of sewage water, ensuring all affected areas, including flooring, walls, and belongings, were thoroughly cleaned and sanitized. Utilizing industrial-grade equipment, we dried and dehumidified the space to prevent mold growth and structural issues. PDQ Restoration applied antimicrobial treatments to eliminate bacteria and odor, restoring Michael's home to a safe environment. Throughout the process, we maintained clear communication with Michael, providing detailed updates and guidance to alleviate his concerns and ensure complete satisfaction with the restoration efforts.

Team members on this project:

Azar Mamkagh, Christopher Witter, Laurel