Job completed for Ethan H. - Randolph, NJ

Completion date: March 7, 2024

Location: Randolph, NJ

Why did the customer contact us?

Ethan H. from Randolph, NJ, contacted PDQ Restoration following a cooking fire that occurred in his kitchen. The fire resulted in significant smoke and soot damage throughout the kitchen area and adjoining rooms. Concerned about the safety of his family and the extent of damage to his home, Ethan sought immediate professional assistance to assess the fire damage, mitigate any further deterioration, and restore his kitchen to a safe and habitable condition. Knowing PDQ Restoration's reputation for prompt response and expertise in fire damage restoration, Ethan chose our team to ensure thorough assessment, effective cleanup, and comprehensive restoration of his kitchen and affected areas.

Solutions provided:

Upon receiving Ethan H.'s call from Randolph, NJ, PDQ Restoration immediately dispatched a team specialized in fire damage restoration. Our first step was to conduct a detailed assessment of the fire damage to determine the extent of soot and smoke residue spread. We initiated a systematic cleanup process using industry-leading techniques to remove soot from surfaces, including countertops, cabinets, and walls. Utilizing "hydroxyl" generators, we effectively neutralized smoke odors embedded in fabrics and structural materials. We also provided structural drying services to prevent secondary water damage caused by firefighting efforts. Throughout the restoration process, we communicated transparently with Ethan, ensuring he was informed about progress milestones and confident in the restoration of his kitchen to its pre-fire condition.

Team members on this project:

Azar Mamkagh, Elizabeth Baresh, Chris Reynolds