Job completed for Beth C. - West Caldwell, NJ

Completion date: August 4, 2023

Location: West Caldwell, NJ

Why did the customer contact us?

The customer from West Caldwell, NJ called with an overflowing toilet which was causing sewage water to collect in the house. They suspected a backed-up sewer line. Areas of the house affected were parts of the bathroom, bedroom, hallways, laundry room, stairwell, and basement.

Solutions provided:

PDQ determined that this was a Cat 3 loss event for sewage and a Class 4 event for the damage to the vinyl sheet and flooring.

PDQ started the demo process in the bathroom and began the dry-out process throughout the house.

We removed a section of sheet rock in the stairwell and in the living room and removed a 3-inch piece of sheet rock along the wall.

Dehumidifiers and Air Flow machines were placed throughout the house in West Caldwell, New Jersey.

Team members on this project:

Cheryl Knox, Elizabeth Baresh, Nart Bachok, Chris Soffel

Photos & Videos:

HEPA Air Scrubbers in bathroom
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HEPA Air Scrubbers in bathroom
Moisture Detection in sub-floor
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Moisture Detection in sub-floor
Water Soaked Boxes in Basement from Backed-Up Sewer
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Water Soaked Boxes in Basement from Backed-Up Sewer
Over Flowed Toilet with Fecal Matter
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Over Flowed Toilet with Fecal Matter