Job completed for Billy M. - Randolph, NJ

Completion date: December 1, 2022

Location: Randolph, NJ

Why did the customer contact us?

The Client from Randolph, NJ was referred to us from a friend. They had a toilet overflow causing sewage damage to the bathroom.

Solutions provided:

When our Team arrived to the home in Randolph, New Jersey, they assessed the damages along with the Homeowners. They discussed in details the plan of remediation. The Homeowner's were pleased to learn we could work and bill their insurance company, Encompass, directly.

Our IICRC-certified technicians started immediately by cleaning up the sewage and setting up high-velocity air movers, commercial dehumidifiers, HEPA air scrubbers and hydroxyls to begin drying and cleaning the home. They sealed off the affected area, bagged and removed all affected materials. The team replaced all air filters in the HVAC systems and scheduled HVAC air duct cleaning and sanitation for sewage and odor.

We visited their home each day to look after the drying process. The Homeowners were happy that it only took 4 days for their house to dry-out.

Team members on this project:

Christopher Witter, Lance Caffrey